Standard delivery/ pickup charges are for door-to-door drop off service. If delivery/ pickup is to be made to a specific floor or area more than 30 feet from the truck, additional labour charges may be incurred. Special Occasions must be notified beforehand if there are any elevators, stairs, slopes or steep driveways that may impede or prolong delivery, as this will likely require additional labour costs. If these labour requirements are not arranged beforehand, we may not be able to accommodate your request at time of delivery. All items must be returned to the drop off area, ready for pickup. Tables and chairs should be stacked, linens should be placed in linen bags provided (not in plastic bags) and dishes/ cutlery should be in the containers that they came in.